Improving Accessibility in Online Education: Comparative Analysis of Attitudes of Blind and Deaf Students Toward an Adapted Learning Platform

Abstract

People with different capacities, such as the deaf and blind, have problems accessing educational content due to lack of accessible technology. Accessibility and usability are closely related concepts that share the goals for a satisfactory user experience. Existing literature establishes a direct relation between accessibility and usability, and reports that there are problems with both in learning platforms, and more generally with most websites. The objective of this paper is to evaluate the accessibility and usability of a learning platform by interrogating its participants. Three groups of students with different capacities (blind, deaf and deaf-blind) used an accessible learning platform prototype to assess the accessibility and usability of the platform and its contents. This article presents a comparative study of the perception and attitude of blind and deaf students towards the use of a learning platform adapted to their personal needs. Results showed that their attitude to the adaptation was very positive but there were differences in the perception of the ease of use of the application and with the level of difficulty to access the learning content. This work contributes to the body of knowledge by showing the effects that adaptations have on learning contents for blind and deaf students in terms of accessibility and ease of use through the analysis of the perceptions of participants. Future work may consider increasing the sample of students, as well as developing and testing new technologies and approaches that address other forms of functional diversity