Influence and relationship between Branded Content and the social media consumer interactions of the luxury fashion brand Manolo Blahnik.
IdentifiersPermanent link (URI): http://hdl.handle.net/10017/46647
Publications, 2021, v. 9, n.1
Customer relationship management
Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0)
Social networks are particularly significant in marketing and advertising because they provide platforms that offer interactive network channels to develop consumer brands. Among the most useful platforms of this type for capturing leads for businesses of the business to customer are Facebook®. In this sense, this research aims to analyze the degree of influence and relationship between Branded Content and the social media consumer interactions of the luxury fashion firm Manolo Blahnik in the mentioned network. This analysis allows us to see what type of content is more effective in social networks. To do this, an exploratory study was implemented with a review of the literature, followed by a correlation study, with hypothesis set to be contrasted through ANOVA analysis with SPSS software. The conclusion is that social networks facilitate interaction between brands and their followers, allowing the content and messages disseminated to achieve greater impact and commitment to the public and, therefore, increase the engagement between the brand and followers.
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