%0 Journal Article %A Lomeña Galiano, María %T Finding hidden populations in the field of translating and interpreting: a methodological model for improving access to non-professional translators and interpreters working in public service settings %D 2020 %@ 2341-3778 %U http://hdl.handle.net/10017/44729 %X Translation and interpreting in public servicesis an activity often performed by practitioners with no background training in translation and interpreting. The challenges in accessing this populationof research participantsin a previous study (Lomeña Galiano, 2018)led us to label them a hidden population. If these groups mostly known as “non-professionals”remain in the shadows, because of social dynamics, there is a risk that the collection and production of data are biased due to the lack of representativeness of the samples,with respect to a part of the population that is in charge of a large number of translation and interpretation assignments, especially in public servicesettings. There is, however, a methodological gap and a lack of guidance for those researching in the areaas tohowto negotiate the framework for the participation “non-professional”translators and interpreters in the most efficient way. To address that issue, this paper presents some tools used in social and human sciences to improve relationships withhidden populations. Specifically, this article focuses on the interaction between researcher and participants and the relevance of the notions of reflexivity and rapport (tuning) in this interaction. The aimof this studyis to identify key points in the methodology to approach the population in participatory studies in order to facilitate access and the consequent participation of hidden populations in studies on translation and interpretation in public services. %K Social research %K Participant recruitment %K Hidden population %K Non-professional translators and interpreters %K Public services %K Investigación social %K Captación de participantes %K Población oculta %K Traductores e intérpretes no profesionales %K Servicios públicos %K Filología %K Philology %~ Biblioteca Universidad de Alcala